Peak Provider NDIS Podcast

What actually WORKS in NDIS Marketing?

Book an eZaango demo here: https://www.ezaangocarepartners.com.au/peak-provider/ 
 
Contact Michael Clark here: https://athletickoala.com.au/ 
 
Michael Clark is an NDIS marketing consultant, specialising in building target digital marketing solutions at an affordable price for NDIS providers. His insights demonstrate a no nonsense approach to what works in this industry and this podcast delves into deep insights that any NDIS provider can apply to their business.

Financial Success Stories - SIL Case Studies

As an example of the results Resolv delivers, one current provider is on track for a $1.3M saving over their first year, and they already achieved $361K of savings within the first three months - the overall impact of Resolv over the first year will be a 7% increase in net profit;The majority of SIL providers are leaking $35,892 per participant in roster and claim leakage and are at significant risk of claim payback.Tune in to this podcast to find out more!
 
Resolv: https://www.resolv.com.au/ 

Safeguarding Practice Excellence - Dave Relf from Aruma

Dave Relf is the Quality, Safeguarding and Practice Excellence Manager at Aruma, one of Australia's largest NDIS providers.  In this conversation we unpack what it means to lead across all functionality streams, whether that be at the head office or with support workers. 
 
Book a demo with Ezaango today: https://www.ezaangocarepartners.com.au/peak-provider/ 
 
Learn about Peak Provider and Chris Hall here: https://peakprovider.com.au/ 
 
Aruma: https://www.aruma.com.au/ 

Optimising Provider Referrals

Book an Ezaango demo: https://ezaangocarepartners.com.au/peak-provider/ 
 
JustCOS: https://justcoscc.com.au/ 
 
Peak Provider: https://peakprovider.com.au/ 
 
How much information should NDIS providers expect Support Coordinators to provide? In this episode we delve into the referral and intake process, to discover the sweet spot in terms of the amount of information that providers can ask of support coordinators. We also discuss the no go zones, the "steps too far", and design an exciting vision for a three step process to make everyone lives' easier. Britt Palmer is a wonderful Support Coordinator from
 
JustCOS, who are an ethnically non-conflicted Support Coordination company on the Central Coast. They are taking referrals, so feel free to reach out: https://justcoscc.com.au/ 

Customer Engagement Strategist - Peter Dempsey

Peter is a Customer Engagement Strategist in the NDIS, specialising in complex care, neuro-plasticity, and neurodiversity. After suffering a crippling stroke as a child, Peter has spent the past 20 years learning to walk and talk again. Fuelled by his dream to become a professional speaker, Peter has done what most people labelled as impossible and today shares his remarkable story with anyone who is ready to listen.
 
Website: https://www.peterdempsey.com/home-1 
LinkedIn: https://www.linkedin.com/in/peter-dempsey-43182887/ 
Do you want to scale your NDIS business? Check out Peak Provider at https://peakprovider.com.au/ 

Client Management Systems - Jason Collins

Jason Collins is the former CIO of Life Without Barriers and now the VP of Strategic Corporate Development for Lumary, an enterprise level Client Management System in the NDIS.
 
In this episode we tap into the wisdom of Jason's experience, spanning his background in both finance and the NDIS, to today, in software for NDIS providers!
 
Lumary: https://lumary.com/?demo=1&utm_source=peakprovider
 
Peak Provider: https://peakprovider.com.au/
 
#ndisprovider #marketing #ndis #clientmanagement

Tiffany Roxburgh COO of Aruma with Chris Hall

Tiffany Roxburgh is the Chief Operating Officer of Aruma, who have over 6,000 employees. Her accountancy and mining background brings a fresh perspective to safety within the industry. Tune in to learn about how Aruma is raising the standard and expectations around safety within the disability sector.
 
In this podcast we discuss how the NDIS, according to Safe Work Australia, is one of the work industries in the human services area for getting injured at work.
 
This is a fantastic discussion on how we can refocus and shift the dial on the perception of safety.
 
Do you want to scale your business?
 
8 Week Growth Program: https://peakprovider.com.au/sales-and-marketing-growth-programs/
 
NDIS Sales Masterclass: https://peakprovider.com.au/ndis-sales-masterclass/ 
 
NDIS Marketing Masterclass: https://peakprovider.com.au/ndis-marketing-masterclass/ 
 
Listen to this episode on iTunes, Spotify, and iHeartRadio at https://peakprovider.com.au/ndis-podcast/ 
 
Download your free NDIS Marketing Guide: https://peakprovider.com.au/the-ndis-marketing-guide/ 
 
Check out Aruma's NDIS services: https://www.aruma.com.au/ 

Income Diversification & Scaling - Jen Morgan CEO of Nextt with Chris Hall

Jen Morgan is the CEO of Nextt, one of the Top 25 NDIS providers in Australia. In this episode we talk about alternative income models beyond the NDIS, including iCare in NSW, The Lifetime Support Authority (LSA) in SA and Queensland’s The National Injury Insurance Scheme (NIISQ), and Victoria’s Transport Accident Commission (TAC). This is a story of inspiration, focusing on the participant, and embracing change through culture and organisational redesign.
 
Do you want to scale your business?
 
8 Week Growth Program: https://peakprovider.com.au/sales-and-marketing-growth-programs/
 
NDIS Sales Masterclass: https://peakprovider.com.au/ndis-sales-masterclass/
 
NDIS Marketing Masterclass: https://peakprovider.com.au/ndis-marketing-masterclass/ 
 
Listen to this episode on iTunes, Spotify, and iHeartRadio at https://peakprovider.com.au/ndis-podcast/
 
Download your free NDIS Marketing Guide: https://peakprovider.com.au/the-ndis-marketing-guide/ 

Rapid Scaling - Cheryl Barrett, CEO of Southern Cross Support Services

Greg and Karen Gaston started Southern Cross Support Services in Queensland back in 2011, where they created a strong base out of Bundaberg. Cheryl came in 6.5 years ago as CEO and has subsequently grown Southern Cross Support Services from under 200 staff to nearly 1,500 staff, expanding operations from 3 regional centres to a national organisation. In this episode we discuss the strategies that led to this success and how NDIS providers can model these approaches in their own businesses.
 
Want to scale your NDIS business through sales and marketing? Get in contact with Chris Hall from Peak Provider today at: https://peakprovider.com.au/ 
 
Listen to this podcast on iTunes, Spotify, and iHeartRadio at https://peakprovider.com.au/ndis-podcast/ 
 
Watch on YouTube: https://youtu.be/Hq24kjprFjQ 
 
Download The NDIS Marketing Guide: https://peakprovider.com.au/the-ndis-marketing-guide/
 
Southern Cross Support Services https://www.scss.org.au/ 
 
 
 
 

The Evolution of NDIS Best Practice - Jo-Anne Hewitt with Chris Hall

Jo-Anne Hewitt is the Chief Executive Officer of Achieve Australia, one of the Top 25 NDIS providers in the sector. In this episode we discuss the importance of legacy, philosophy, and strategy within the sector. Have a listen to glean so many wise distinctions!
 
Achieve Australia: https://www.achieveaustralia.org.au/home 
 
Do you want to grow your NDIS business? Check out our Growth Programs and NDIS Sales and Marketing Masterclasses at: https://peakprovider.com.au/